Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Reporting to the Director of Engineering and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
• Consistently offers professional, engaging and friendly service to both internal and external guest.
• Review daily reports, arrival, VIP, group and ensure proper execution of the details therein.
• Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas.
• Perform colleague bag check and locker check programs within the hotel.
• Admin Hotel Key Program, and access for colleagues.
• Admin to the security camera system. Provide training for new team members.
• Ensures security team is prepared and has a rapid response culture to all internal and external guest requests.
• Ensures team has clear, concise and factual reporting of all incidents, accidents and rounds and that the information is distributed appropriately.
• Attends required meetings.
• Ensures team monitors security of all space and assets throughout shift.
• Provide Life Safety training during orientation of new associates, coordinating with T&C.
• Provide New hire training for new security team members.
• Manage and train CPR, AED, choking for associates that are required.
• Manage and conduct training topics in accordance to Standards and requirements set forth by Fairmont. Such as Fire response, First Aid, CPR, AED,Osha, active shooter, ect.
• Participate in local city government hotel safety meetings.
• Assist Director in special projects for department.
• Department administrative duties, such as scheduling, Labor meetings, payroll.
• Complete required monthly department meeting for security department.
• Responsible for conducting health and Safety committee monthly meeting, finding ways to minimize risk to the property.
• Ensure department specific OSHA requirements are met.
• Manage life safety contact notification tree for emergencies.
• Update life safety manuals for departments quarterly.
• Ensure cleanliness and organization of security offices.
• Manage the lost and found system
• Prefer to have several years previous experience in an upscale hospitality environment.
• Previous supervisory experience.
• CPR, AED certified.
• Excellent leadership, written/verbal communication and interpersonal skills. Strong organizational skills with multitasking prioritization.
• Must have schedule flexibility
• Must be able to manage confidential information to standards set forth.
Physical Aspects of Position (include but are not limited to):
Visa Requirements: Must have proof of valid U.S. work authorization.
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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