Job Description

Job Description and Duties

Under the general supervision of the Supervisor (SUP) I, the SPT III plans, organizes, directs and evaluates the work of Program Technician (PT) staff who perform complex work in the Federal Bureau of Investigation (FBI) Response Unit of the Applicant Services Program. The SPT III trains new personnel, prepares monthly utilization reports, monitors attendance, prepares probation and performance reports, and compiles monthly statistics. The SPT III must have extensive knowledge of applicant reporting criteria, the criminal justice process, legal and procedural restrictions on criminal history dissemination, and internal procedures for processing applicant fingerprint submissions. The incumbent must be knowledgeable in all personnel practices and maintain a work environment which is free of discrimination and harassment.

This position works with sensitive/confidential information and materials and is expected to maintain the privacy and confidentiality of sensitive information at all times.

This position is located in Rancho Cordova, CA.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Remote and hybrid schedules are subject to management approval. In addition, approved remote and hybrid schedules may be delayed for training purposes.

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 521080 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to manage sensitive and confidential information with discretion, integrity, and sound judgment.

• Working knowledge of the principles of supervision and possess the skills to apply these principles on the job.

• Dependability, flexibility, and excellent attendance.

• Proficient knowledge and use of Microsoft Office products (Outlook, Word, Excel).

• Ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines and performance expectations.

• Consistent attention to detail to ensure accurate data review and reporting.

• Ability to review and process data, interpret findings, and provide recommendations.

• Excellent professional verbal and written communication skills.

• Ability to maintain cohesive relationships with internal and external customers.

• Ability to sit at the workstation for extended periods of time.

• Familiarity with relevant regulations, codes, and standards related to criminal history.

• Knowledge of the criminal justice system.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

The Statement of Qualifications

The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position.

In a 1-2 page written narrative (i.e., essay format, no lists or bullets), please address the following questions. Address each question individually and clearly label (e.g., “Question 1”, “Question 2”, “Question 3”) which question you are responding to in your submission. Your submission must be single spaced, with 1” margins, using size 12 Times New Roman Font. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. Based on the information included in this job bulletin and the Duty Statement, explain why you are qualified for this position. In your response, please clearly link any experience, education, training, knowledge, or skill development you possess to the specific duties and responsibilities of this position.

2. Describe a specific time when you identified a challenge at work (e.g., a workflow deficiency, a project issue, etc.) and recommended a solution to address it. What recommendation(s) did you make? How did your involvement impact the overall outcome of the situation?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.

• Other - List of references.

Job Tags

Work at office, Remote work, Trial period

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