Job Description

Department

IUB HOTEL (BA-IUBH-IUBLA)

Department Information

The Indiana Memorial Union (IMU) has been the heart of the Indiana University Bloomington campus for more than 100 years. Every day thousands of students, faculty, staff, alumni, and guests enjoy the many amenities and opportunities the IMU has to offer. The Indiana Biddle Hotel and Conference Center operates 2 parking lots, 1 adjacent to and another across from the building, used by visitors to the IMU, the hotel, campus, and for special events..

The 189-room IU Biddle Hotel is the largest hotel in Bloomington, Indiana, the only hotel on campus, and a living embodiment of Hoosier hospitality. Visitors enjoy upscale, convenient accommodations and parking as well as on-site amenities including the Vault Pub, live music, bowling, Starbucks, a 2-level bookstore, charming outdoor dining spaces, and international food from local restaurants all in the heart of campus, steps away from the best dining, shopping, arts, and entertainment at IU and in the city of Bloomington.

Job Summary

This position assists visitors to the campus with their parking needs by collecting fees and providing information at Indiana Memorial Union parking facilities.

Department-Specific Responsibilities

• Attends parking lots and facilities to collect fees from visitors. May apply discounts through coupons or validation; may direct fees through IU department billing.
• Maintains professionalism in adverse or stressful situations.
• Provides positive customer service by answering visitor questions regarding directions, parking policies, and event information.
• Operates and monitors computer, cash drawer, and parking gates.
• Monitors equipment for proper function of printers, cash drawers, card readers, ticket dispensers, and computers.
• Informs supervisor of infractions to departmental policy, damage to equipment, or breakdown of equipment.
• Counts and reconciles cash from drawer in preparation for daily deposit and completes written reports of daily activity.
• Maintains general upkeep and cleanliness of parking booth and parking facilities.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

SKILLS

Required

• Proficient communication skills.
• Proficient in cash and cash drawer handling.
• Ability to maintain a high degree of professionalism
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Ability to deal with many tasks concurrently, including irate customers, giving correct change, answering questions, and reporting problems.
• Ability to read and learn parking regulations, departmental procedures and policies, and give customers correct information.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The role requires the ability to move objects weighing up to 10 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$13.00 per hour

Work Hours

29 hours maximum per week

Variable schedule

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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