Job Description

Online Pickup Lead

Location: Livonia, MI
Type: Full-Time | Store Opening in 2026!

Lead with Care. Serve with Purpose.

At Meijer, we believe in helping people live better lives. As a family-founded company, we take pride in enriching the communities we serve while supporting our team members’ growth and success.

As an Online Pickup Lead , you’ll guide the team that brings Meijer’s digital shopping experience to life. You’ll ensure every order is accurate, fresh, and ready on time, creating a fast, friendly, and seamless curbside pickup experience that keeps customers coming back.

What You’ll Do

• Lead and motivate team members fulfilling online grocery and pickup orders.
• Assign and monitor daily workflow to ensure efficient, accurate order completion.
• Greet customers at curbside with warmth and professionalism.
• Resolve guest concerns quickly and respectfully.
• Ensure items are selected, bagged, and staged following Meijer standards and food-safety guidelines.
• Train and coach team members on service expectations and operational excellence.
• Maintain a clean, organized, and safe staging and pickup area.
• Collaborate with store leadership to continuously improve the digital shopping experience.

What You’ll Bring

• High-school diploma or equivalent.
• Experience in retail, grocery, or customer service (leadership preferred).
• Strong communication and organization skills.
• Comfort with digital systems and handheld technology.
• Friendly, team-focused attitude and commitment to customer satisfaction.
• Ability to lift, bend, and move products safely and efficiently.

Why You’ll Love Working Here

We take care of our team because we know you’re the heart of our success.

Benefits include:

• Weekly pay & team member discounts
• Paid time off & paid family leave
• Tuition Assistance
• 401(k) with company contribution
• Medical, dental & vision insurance
• Wellness, childcare, and adoption-assistance programs
• Career growth and development opportunities

Our Culture – “Meijer Starts with Me.”

Since 1934, Meijer has stood for more than groceries — it’s stood for community. We proudly donate 6 % of profits to local charities each year, sponsor community events, and support the neighborhoods where our team members live and work.

Join Our Family

If you’re ready to lead with purpose, serve your community, and help create a shopping experience that makes life easier for our customers, we’d love to welcome you.

Apply today and help bring Meijer’s online grocery experience to life!

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