Job Description

• Hospitality group with several hotels in the U.S. market.
• Opportunity to manage a hotel in one of North America's most vibrant cities.

About Our Client

Our client is a hospitality group with several hotel assets in different countries. They are known for their focus on authentic experiences, thoughtful design, and delivering warm, high‑quality service..

Job Description

• Lead the full hotel operation, ensuring excellence across all areas (rooms, F&B, operations, guest experience, maintenance, safety).
• Manage and motivate a team of approximately 40 employees, fostering a culture of service, efficiency, and teamwork.
• Oversee revenue, pricing, and positioning strategy in coordination with corporate or external teams.
• Ensure compliance with operational and financial KPIs, including GOP, ADR, RevPAR, operating costs, and guest satisfaction.
• Implement processes and standards that guarantee the highest service quality and a differentiated guest experience.
• Analyse performance metrics, identify improvement opportunities, and execute action plans.
• Manage key relationships with stakeholders: owners, corporate teams, suppliers, local authorities, and strategic partners.
• Represent the hotel as an ambassador of the brand within the community and the local market.
• Supervise the proper functioning of the F&B operation and all hotel outlets.
• Ensure compliance with health, safety, and regulatory standards.

The Successful Applicant

• Previous experience as General Manager or Hotel Manager in boutique, lifestyle, or upper‑upscale hotels.
• Mandatory previous experience in Miami, with a strong understanding of the local market dynamics, competition, and guest behavior.
• Experience managing hotels between 80 and 200 rooms.
• Strong background in operations, guest experience, F&B, and financial management.
• Excellent leadership, communication, team‑management, and problem‑solving skills.
• Highly service‑oriented, quality‑driven, efficient, and results‑focused profile.
• Ability to thrive in dynamic environments and highly competitive markets.
• Fluency in English and Spanish; additional languages are a plus.
• Candidates currently in USA or with a valid visa to work in USA.

What's on Offer

• The opportunity to lead a hotel with strong character in one of the most vibrant areas of the North American market.
• A stable project with operational autonomy and high visibility.
• A competitive compensation package aligned with the seniority of the role.
• The chance to directly influence the hotel's positioning, performance, and long‑term growth.
• A dynamic, multicultural environment with high potential.

Contact

Regina Santamaria

Quote job ref

JN-032026-6968737

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